Online Study Policy:

  • The student shall be entitled to request a trail free lesson.
  • The study will start after payment of fees
  • It is the responsibility of the student to have the sufficient means demanded for online learning .
  • If there is a problem in connection from the side of the student he or she will still be charged but if from the side of the center, the center will compensate the student
  • If the student fails to attend the lesson for any reason, he/she shall be compensated according to the following conditions:
    • Apologies should not exceed twice a month. If more than twice, this shall be deducted from the student’s balance.
    • Absence should be reported at least  three hours before the lesson. If not reported, the absence time shall be deducted from the student’s balance.
  • Any delay by the student than the agreed class time shall be deducted from the student’s balance.
  • Any delay by the teacher shall be compensated in accordance with the conditions of the student.
  • The teacher shall wait for the late student according to the following conditions:- The delay should not exceed 30 minutes.

    – The student  should  inform the teacher of  his/her delay two hours at least  before the lesson.

  • The lesson time shall include a break which is divided as follows:
    • 15 minutes for the two-hour lesson.
    • 10 minutes for an hour-and-a-half lesson.

    No break for a lesson of less than one and a half hours.and the level hours include the tests.

  • The student shall be entitled to a 50% refund during the first three lessons.
  • If  the student  wishes to pause  the class, he/she may postpone the use of his/her balance for a period not exceeding one month. After this period, the student shall lose the right to refund , or to use his balance.
  • The student can’t keep the study time agreed upon in case of pausing the study for one month.