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kalimah

learn Arabic Online

Nasr City

EGYPT

+20 109 606 6871

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HomeFAQ

FAQ

Are there any regular price changes?

January 17, 2021
by admin

Yes, there`s a regular price increasing comes at January of every year.

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Can I get an invoice for a session I purchased?

January 17, 2021
by admin

Of course, you can get an invoice upon request.

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Do the sessions I buy has expiration date?

January 17, 2021
by admin

You can use any booked sessions for maximum 3 months.

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What`s the maximum sessions amount I can purchase?

January 17, 2021
by admin
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What`s the minimum sessions amount I can purchase?

January 17, 2021
by admin
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What`s the maximum period I can purchase sessions for?

January 17, 2021
by admin

You can book sessions up to 3 months.

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Does kalimah Provides Coupons?

January 17, 2021
by admin

Yes, we do provide coupons, that`s why you have to follow our social media pages to stay updated with the coupons we offer.

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Does kaliamh provides Discounts?

January 17, 2021
by admin

Yes, we do provide 10% off for booking 20 hours, and 20% off for booking 40 hours and moer.

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Will I be able to get a refund?

January 17, 2021
by admin

As the rescheduling ability is open for 3 months, the refund will be needed, but you still can contact us to ask for refund, and the administration will revise your request and contact you regarding the refund reasons and decision.

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What`s the payment methods that kalimah accept?

January 17, 2021
by admin

Kalimah uses 2checkout as a payment processor which allows students various payment methods including credit card and PayPal, etc.

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What happens to my unused hours?

January 17, 2021
by admin

You have the opportunity to schedule for 3 months ahead, so unless you did not reschedule it you will lose it.

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Can I increase session at a later date?

January 17, 2021
by admin

You can book more session anytime for 3 months ahead if you wish.

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Will I be tied into a contract?

January 17, 2021
by admin

No, you will be free to book your session anytime.

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Will I be able to get a certificate with the course I finished?

January 17, 2021
by admin

Of course, you will get a certificate of the courses you have finished

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Is there any pass mark should I get to pass the levels?

January 17, 2021
by admin

Yes, for each level you have at least to get 65% out of the full mark for each level.

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Will there be a course assessment?

January 17, 2021
by admin

All the courses we designed consist of levels and between each 2 levels there will be a quiz and an oral test, in order to make sure that you have gained the requirements to the higher level.

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Will I get a record for my sessions?

January 17, 2021
by admin
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Will there be a exercises for the course I book sessions for?

January 17, 2021
by admin

Yes, we have developed an exercise for each lesson which the student can do it automatically and get

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Do I have to pay for the course materials?

January 17, 2021
by admin

Yes, every course has it`s materials accompanied to it with extra fees.

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Do we have any course materials?

January 17, 2021
by admin

Yes, every course has it`s materials

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Do I have to give a notice period if I do not want to continue with a tutor?

January 17, 2021
by admin

No, you don`t have to do that, just book sessions with your favorite tutor directly.

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Can we meet our tutor outside the classroom when needed?

January 17, 2021
by admin

Our platform is the only place you will be able the contact the teacher through.

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How do I find a tutor?

January 17, 2021
by admin

Check out our tutor’s page from HERE to find a full biography about each teacher and pick the suitable one for you. You also could sign in and use Find tutor tap to search for a tutor using many filters.

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Is it permissible to the tutor to turn off the camera?

January 17, 2021
by admin

No, it`s not permissible to the tutor to turn on the camera.

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Can I turn off the camera During the class?

January 17, 2021
by admin

However the eye contact is important to the class , but you still be able to turn off your camera.

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Will I be able to get the video recording for my sessions for my session?

January 17, 2021
by admin
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Will the session be recorded?

January 17, 2021
by admin
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Will the session be in Video and audio?

January 17, 2021
by admin

Yes you will have audio and video meeting with the tutor.

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Can I reschedule or cancel a session?

January 17, 2021
by admin

Of course, you have the availability to reschedule the session at least 24 hours before the session time.

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What happens if I missed a session?

January 17, 2021
by admin

This session will be counted on you, and you will not be able to reschedule it.

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learn Arabic Online

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